At Wyatt & Ash, we aim to deliver your orders quickly and efficiently while ensuring a smooth shopping experience. Below, you will find all the details about our shipping policies.

 

1. Processing Time

  • Orders are typically processed within 1 to 3 business days after purchase.
  • During peak seasons or sales events, processing times may extend slightly, but we will notify you of any delays.

2. Shipping Rates and Methods

  • Standard Shipping: We offer free standard shipping on all orders within the contiguous United States.
  • Express Shipping: Expedited shipping options are available for an additional fee, which will be calculated and displayed at checkout.
  • Exclusions: Shipping to Alaska, Hawaii, and U.S. Territories may incur additional fees, which will be displayed during checkout.

3. Delivery Times

  • Standard Delivery: Once shipped, orders typically arrive within 5 to 7 business days.
  • Express Delivery: Expedited shipping options typically deliver within 2 to 4 business days after processing.

Please note that these timelines are estimates and may vary based on your location or carrier delays.

4. Shipping Destinations

  • Domestic Shipping: We ship to addresses within the United States, excluding P.O. boxes and APO/FPO addresses.
  • International Shipping: At this time, Wyatt & Ash does not offer international shipping.

5. Order Modifications and Cancellations

  • Modifications: If you need to update your shipping address or make changes to your order, please contact us within 24 hours of placing your order. Once processing begins, we may not be able to accommodate changes.
  • Cancellations: Cancellation requests will attempt to be processed within one business day . Cancellations may not be possible after order is processed or transit. Orders are usually processed same business day.

 

6. Lost or Damaged Shipments

  • Lost Packages: If your tracking information indicates that your package has been delivered but you cannot locate it, please notify us within 7 days for assistance.
  • Damaged Items: If your shipment arrives damaged, please retain all packaging materials and contact us immediately. Include photos of the damage to expedite resolution.

7. Contact Information

For any questions or concerns regarding shipping, feel free to reach out to our customer service team:

·        Email: info@wyattandashhome.com

·        Mailing Address: 201-B Middlesex Center BLVD, Monroe Township, NJ 08831

This shipping policy is subject to change at any time by Wyatt & Ash.