Welcome to Wyatt & Ash ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website (the "Site") and using any information, materials, products or services available through this Site, including the purchase of products through our Site (collectively, the “Services”). By accessing or using our Site, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Introduction

  • These Terms outline the agreement between Wyatt & Ash and visitors or customers ("you").
  • By accessing or using the Site, you accept and agree to these Terms.
  • Our Privacy Policy applies to your use of the Site, including any personal information provided by you.  Our Privacy Policy is expressly incorporated into these Terms and can be accessed by clicking here [provide link].

2. User Obligations

  • Eligibility: You must be at least 18 years old to use our Site.
  • Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and for all activities under your account.

3. Products and Orders

  • Product Descriptions: We strive for accuracy but do not guarantee that descriptions, pricing, or other content are error-free.
  • Pricing: Prices are subject to change without notice.
  • Order Acceptance: Your order is considered accepted only when you receive a confirmation email. We reserve the right to refuse or cancel orders at any time, including for suspected fraud.

4. Payment Terms

  • Accepted Methods: We accept major credit cards, PayPal, and other payment methods as indicated at checkout.
  • Billing Accuracy: You agree to provide accurate billing and payment information. Orders may be canceled if incorrect details are provided.

5. Shipping and Delivery

  • Shipping Policy: Estimated delivery times are provided at checkout but are not guaranteed.
  • Risk of Loss: Risk of loss transfers to you upon delivery of the product to the carrier.
  • Delays: Wyatt & Ash is not liable for shipping delays caused by the carrier or customs clearance.
  • Shipping Policy: Please refer to our Shipping Policy [provide link] for further information.

6. Returns and Refunds

  • Return Policy: Returns must comply with our Non-returnable items or items outside the return window are not eligible for refunds.
  • Process: Contact customer support to initiate a return. Shipping costs for returns may apply.

7. Intellectual Property

  • Ownership: All content on the Site, is the property of Wyatt & Ash or its content suppliers and is protected under applicable copyright, trademark, patent or other proprietary rights laws and regulations.
  • Restrictions: You may not copy, distribute, or use content from the Site without our prior written consent.  Under no circumstances will you acquire any ownership rights in any content on the Site through your access to and use of the Site and the Services.

8. User-Generated Content

  • License: By submitting reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use, display, and modify the content.
  • Prohibited Content: Submissions must not infringe on third-party rights or violate laws.

9. Disclaimers and Limitation of Liability

  • Warranty Disclaimer.  Wyatt & Ash makes no representations or warranties concerning the Services, including any content accessed through the Site and the Services.
  • As-Is Basis: The Site and Services are provided "as is" without warranties of any kind.
  • Limitation: To the fullest extent permitted by law, under no circumstances shall Wyatt & Ash or its affiliates be liable to you for any indirect, special, punitive, incidental or consequential damages of any kind, including damages for lost profits or goodwill that may arise from your use of the Site and the Services.  In all events, our liability is limited to the purchase price of the product.

10. Indemnification

  • You agree to indemnify and hold Wyatt & Ash harmless from claims arising from your use of the Site and the Services or breach of these Terms.

11. Governing Law and Dispute Resolution Forum

  • You agree that these Terms are governed by the laws of the State of New York, without regards to conflict of law provisions of such state.  . You further agree that any disputes will be resolved solely in the courts of the State of New York located in New York County, New York.  Any cause or action or claims you may have arising out of or related to these Terms or the Site must be commenced within one (1) year from the date such claim arose, or such claim shall be waived permanently.

12. Changes to Terms

  • We reserve the right to update these Terms at any time. Changes will be effective upon posting to the Site. Continued use signifies acceptance of the updated Terms.

13. Contact Information